What type of E-Training Toolkit course is it?

1-day course. Min 6 - Max 9 delegates per course.

Key audience

Individuals who provide a service to internal customers.

What is the aim of this course?

To develop direct, open and effective channels of communication between internal departments in a company/organisation.

What will my employees be able to do as a result of attending this course?

Have a full understanding and appreciation of each others role. Know how their daily tasks and activities directly affect their colleagues who rely on their services. Identify and discuss the real and potential issues between their departments. Identify the differences and benefits of working as part of a department team and a business team. Suggest how to improve the quality of internal customer service to each other. Measure the effectiveness and improvements of their Business team. Communicate directly with each other on issues that do not require intervention from Team Leaders/Managers. Take responsibility for improving internal customer service. Develop and Improve communication between multi-site departments.

 

How much does it cost to have this course delivered at our premises?

	£99.00 + VAT per delegate, per training day	Book a course
	Minimum 6/maximum 9 delegates per course