What type of E-Training Toolkit course is it?

2-day course. Min 6 - Max 9 delegates per course.

What is the aim of this workshop?

To help people develop their assertiveness skills and encourage them to adapt their behaviour to improve their interactions with others.

Key audience

Individuals who need and want to develop and improve their communication skills. Ideal for introverted and 'over assertive' employees.

What will my employees be able to do as a result of attending this workshop?

Define assertiveness. Demonstrate assertive body language . Manage aggressive, passive and concealed behaviour. Identify passive listening and demonstrate active listening. Give and receive constructive feedback. Demonstrate how to achieve compromises with others. Demonstrate how to say 'No' to unreasonable requests from others. Conquer negative feelings. Recognise and communicate effectively with different personality types. Demonstrate how to be assertive during 1:1 meetings. Demonstrate how to be asertive in group discussions.

How much does this E- Training Toolkit cost?

£199.00 + VAT

Buy E-Toolkit

How much does it cost to have this Communicating Assertively course delivered at our premises?

	£99.00 + VAT per delegate, per training day	Book a course
	(MINIMUM 6 delegates)