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What will my employees be
able to do as a result of attending this workshop?
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- Define coaching
- State the differences between managers
and coaches
- List the qualities and skills of an
ideal coach
- Create solutions to coaching barriers
- Describe internal and external workplace
awareness
- Demonstrate effective group coaching
- State the importance of observation
skills in relation to recording behaviour
before conducting a coaching or feedback
session
- Enhance their listening skills
- Apply a verbal coaching script during
coaching and feedback sessions
- Demonstrate coaching communication
skills in role- play
- Create and implement strategies to
motivate individuals and teams
- Identify the differences between feedback
and constructive criticism
- Prepare for coaching sessions
- Demonstrate how to coach individuals
- Identify different personality types
and learn how to adapt their own personality
style to assist communication with others
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